99gt Terms and Conditions

In these Terms, the following words and phrases carry the meanings stated below:

• "Platform" — The 99gt website and all its services, products, and associated mobile versions.
• "User" or "Member" — Any person who has registered on the Platform and holds an active account.
• "Account" — The user's registered personal account through which the Platform's services can be accessed.
• "Balance" — The amount of funds held in the user's account.
• "Bonus" — Promotional credits, cashback, or other rewards granted by 99gt.
• "KYC" — Know Your Customer — the process of verifying a user's identity.
• "Products" — Slot games, live casino, cricket betting, and other gaming services available on the Platform.

Registering a personal account is required to access the full services of the Platform. The following conditions apply to registration:

• Each individual may open one account only. If the same person holds multiple accounts, those accounts will be closed and the balance may be forfeited.
• All information provided at registration — name, date of birth, email, phone number — must be completely accurate and truthful.
• The user is solely responsible for keeping their account login credentials strictly confidential.
• Allowing any third party to use your account is strictly prohibited.
• If you suspect a security breach on your account, you must notify 99gt support immediately.
• 99gt may, as part of the identity verification (KYC) process, request a valid ID, proof of address, or other documents when required.

99gt services are available only to individuals aged 21 or above. By registering, you confirm that you are at least 21 years old and are legally permitted to use a gaming platform.

• Failure to pass age verification will result in immediate suspension of the account.
• Users must not be located in any country or region where online gaming is explicitly prohibited.
• 99gt employees and their immediate family members are not eligible to place bets on the Platform.
• Individuals who have voluntarily activated self-exclusion are not eligible to use the services.

The following policies apply to depositing and withdrawing funds on the Platform:

4.1 Deposit

• Minimum deposit amount: ৳500 (per method).
• Accepted payment methods: bKash, Nagad, Rocket, Upay.
• Once a deposit is successful, the account is generally credited within a few minutes.
• Deposits from third-party accounts or bank cards are not accepted.

4.2 Withdrawal

• Minimum withdrawal amount: ৳1,000.
• Withdrawal processing time is generally 30 minutes to 3 hours.
• Withdrawal requests may be subject to a verification process and may be delayed if KYC is not completed.
• Withdrawals can only be made using the same method and name as used for the deposit.
• 99gt reserves the right to suspend or cancel withdrawals if fraudulent activity is suspected.

99gt services are provided on an "as-is" basis. 99gt cannot be held liable for any financial loss arising from use of the Platform. In particular:

• If a game outcome is affected by an internet disconnection or technical error.
• If a transaction is disrupted due to a delay or error by a third-party payment provider.
• If account information is compromised due to the user's own negligence.
• Under applicable law, the Platform's maximum liability is limited in respect of any single incident.

Gaming inherently carries financial risk. Users are considered to be using the Platform with full awareness and of their own free will.

99gt places the highest priority on protecting users' personal data. Full details on how data is collected, stored, and used can be found in our Privacy Policy.

• User data is protected using SSL encryption technology.
• Documents required for identity verification are stored securely.
• Personal data is not sold or shared with third parties — it may only be disclosed to relevant authorities to fulfil legal obligations.
• Users may request to view, correct, or delete their stored data.

99gt believes that gaming is a form of entertainment — it should never become a cause of financial difficulty. We encourage all our members to play responsibly.

• Do not place bets beyond your means.
• Do not treat gaming as a source of income.
• Contact support to set daily or weekly betting limits.
• Activate self-exclusion if needed — this will temporarily or permanently deactivate your account.
• If you experience any gaming problems, please contact our 24/7 live chat support.

For detailed information and tools on responsible gaming, please visit our Responsible Gaming page.

For ages 21+

12.1 Changes to Terms

99gt may amend these terms at any time. Members will be notified of significant changes via email or through the platform. Continued use of the platform after any changes will be considered acceptance of the revised terms.

12.2 Severability

If any clause of these terms is found to be legally unenforceable, only that clause will be voided and the remaining terms will continue in full effect.

12.3 Entire Agreement

These terms, the Privacy Policy, and the Responsible Gaming Policy together constitute the complete legal agreement between the user and 99gt.

12.4 Contact

If you have any questions or complaints regarding these terms, please contact us via our 24/7 live chat or write to us by email: [email protected]